Hoag, whenever you need it.

No appointments. Ask anything, anytime. Answers in minutes, a specialist’s opinion within 24 hours, and your next step booked for you.

Commercial PPO insurance policy holders only.

See how it works
Care Personalizedto You.Your Hoag history is already here, and a
Hoag clinician checks every answer.
SpecialistOpinion.Don’t wait months to find out if you
need a specialist. Get a Hoag
specialist’s opinion within 24 hours.
SchedulingHandled.Tests, referrals and visits are booked for
you, so there’s nothing to chase.

A day with AskHoag

What happens when you ask.

Six weeks of shoulder pain, and PT wasn’t helping. Here’s how Sonny got to the right specialist.

What happened

Night one

The question

Six weeks of shoulder pain. PT isn’t working, and Sonny doesn’t know who to see next. He tells AskHoag what’s going on.

From his phone. No forms, no appointment.

Minutes later

First response

A Hoag nurse practitioner reads his history and loops in an orthopedic specialist to review his case.

Signed by name, in the same conversation.

Within 24 hours

The specialist’s plan

The orthopedic specialist responds with a care plan and next steps, including an MRI.

With his full history in front of them.

Same day

Booked

An AskHoag care coordinator gets the MRI scheduled at Hoag Irvine, within the week.

Insurance approval handled. Nothing to chase.

After the MRI

The answer

The MRI confirms a tear in his shoulder. Surgery is on the calendar within two weeks.

The right specialist, with the imaging already reviewed. No starting over.

Under a month in

Today

From first message to surgery in under a month. Sonny is recovering.

Everything, start to finish, saved to his Hoag medical record.

In the app

“I hadn’t even seen my MRI results and the specialist had already reviewed them and reached out to me.”

Sonny, AskHoag member

Today, you can’t get an answer without an appointment.With AskHoag, it comes right away.

The question you keep putting off.

Whatever it is, AskHoag gets it in front of the right Hoag clinician or specialist.

My shoulder still hurts after six weeks of PT.Is this rash something?My MRI came back. Now what?I’ve had headaches every day for a month.My knee gives out on the stairs.My labs say my thyroid is off.Which specialist do I even need?
This mole looks different than it did.My heartburn isn’t going away.I can’t get in with a specialist until spring.I was referred, and no one ever called.My back pain is getting worse, not better.My allergies have been brutal for weeks.My cycle changed and I don’t know why.

Swipe →

Specialties at Hoag

The right Hoag specialist, one conversation away.

When your question needs a specialist, it goes to one of Hoag’s own.

  1. 01DermatologyRashes, moles, acne, skin changes
  2. 02Orthopedics and Sports MedicineShoulders, knees, backs, injuries
  3. 03NeurologyHeadaches, numbness, dizziness
  4. 04GastroenterologyHeartburn, stomach pain, digestion
  5. 05CardiologyBlood pressure, cholesterol, heart rhythm
  6. 06OB-GYNCycle changes, pelvic pain, menopause
  7. 07ENTSinuses, ears, hearing, throat
  8. 08EndocrinologyThyroid, blood sugar, hormones
  9. 09Allergy and RheumatologyAllergies, asthma, joint swelling
  10. 10PediatricsComing soon

What membership includes.

From the first question to the right care, in one conversation.

AskHoag Membership

Your AskHoag membership is free through Dec 31, 2026.

  • Unlimited questions, any hour
  • Care built from your medical history, reviewed by a Hoag clinician
  • Specialist opinions within 24 hours, no appointment needed
  • Tests, referrals and visits scheduled for you
  • Everything saved to your medical record, for your Hoag doctors to see

Care that follows, like visits, imaging, labs and prescriptions, is billed to your insurance as usual, including any copays or deductibles.

AskHoag is only available to Commercial PPO insurance policy holders.

Download AskHoag to get started.

Questions.

What will my membership cost?

Your AskHoag membership is free through Dec 31, 2026. Starting Jan 1, 2027, membership is $49 a month, and we’ll let you know before anything changes. AskHoag is only available to Commercial PPO insurance policy holders.

Will my insurance be billed?

Your AskHoag membership isn’t billed to insurance. Care that follows, like visits, imaging, labs and prescriptions, is billed to your insurance as usual, including any copays or deductibles. That includes video visits, and care plans from a Hoag nurse practitioner that result in a prescription, imaging or lab order.

Do I need a referral?

Not to message your care team, and not for a specialist’s opinion. If a specialist recommends an in-person visit, AskHoag handles the referral and any insurance approval for you.

Will my specialist visit happen sooner?

The visit still depends on the specialist’s calendar. What AskHoag removes is the chain of appointments it usually takes to learn which specialist you need, and you arrive with a plan already in place.

Is this just an AI chatbot?

No. AI helps organize your case, but a Hoag nurse practitioner, signed by name, approves every answer and can order tests or bring in a Hoag specialist. A chatbot can tell you what it might be. AskHoag gets you to someone who can do something about it.

Does this replace my primary care doctor?

No. Your doctor stays your doctor, and everything that happens in AskHoag is in the record they see.

Is AskHoag for emergencies?

No. For chest pain, trouble breathing, a serious injury or anything that feels like an emergency, call 911.

Months to reach the right doctor? We disagree.

Commercial PPO insurance policy holders only.